Frequently Asked Questions


Am I eligible for an apprenticeship or traineeship?

1300apprentice accepts applications from Australian Citizens, Permanent Residents and NZ passport holders who have been in the country for more than 6 months.

Job seekers

Are you job ready?

Take the Job Fit Test by SkillsRoad, a tool designed to help you understand your work readiness and suitability for specific jobs. Evaluate your skills & select career options to find your fit.

Contract Labour

Contract labour solutions

– Casual labour
– View to permanent for a 6 month period
– Fee for service/Placement fee


Do I get to choose my apprentice?

All 1300apprentice candidates are fully screened and tested however as a host employer you get to make the final decision on who works in your business.


Do I need to provide references for the interview?

References, especially ones from any job, work experience or casual role that you have had, will always help you. Make sure that that the person giving the reference knows that you’ve put their details down.

Job seekers

Does it cost me anything for 1300apprentice to find me a job?

No – 1300apprentice was established to assist job seekers into a rewarding career path. At no time are you charged for any of the services we provide you in locating a job.
Job seekers

How do I get to know about the role and company I am hoping to work with?

The internet is a great source of information. Research the company website to see what work they are undertaking, what projects they are involved in, how long they have been in operation. You can also use the internet, parents or people you know already in the trade to talk about the role. Having a good general understanding will help you stand out from the other candidates.
Job seekers

How do I register with 1300apprentice as a job seeker?

That’s easy – click here and fill out the form.


How does the employment relationship work?

1300apprentice is your legal employer, we pay your wages, superannuation, allowances, issue your payslips and provide support. Your host employer provides your on-the-job training and support. We all work together to help you succeed!

Contract Labour

How long can I keep someone on contract labour?

Our preference is to keep someone on for a minimum of three weeks, full time. In the event that you aren’t able to provide three weeks, we can consider one of our candidates who is looking for shorter term work. In our experience, providing longer term opportunities can increase candidate quality.
Our view to permanent options are for up to 6 months, once the 6 month point is met, the candidate is handed over to you at no extra cost.

Job seekers

How long will my apprenticeship or traineeship take to complete?

This varies depending on the career path you choose. Training Services NSW has all the current information on apprenticeship and traineeship training terms.


How much will I get paid?

At a minimum, you will be paid award wages and will receive all of your entitlements as per the award. Check out the Fair Work link to find out more.

Contract Labour

How quick can you provide me with staff?

This can depend on the level of experience you are looking for and if you are looking for trade qualified workers or a trade assistant. Some industries are also harder than others to recruit for. There are times we have placed candidates within an hour but other more specialised roles can take up to a month or longer.
We have many connections within industry and may just have someone ready to start with your business today.

Job seekers

How to build a resume

Do you need a hand building a resume?

Check out this video for what to include, then try Canva or Indeed templates to build your document.

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Contract Labour

Is contract labour cost effective?

Your time on the job is important; our contract labour division allows you to focus on your business whilst we focus on your staffing requirements. 1300apprentice will take care of:
– Recruitment including advertising, screening, background checks, right to work and visa checks
– Administration including employment contracts, policies and procedures, TFN, bank details and superannuation
– Workers compensation and online WHS inductions
– PAYG and record keeping
You don’t pay anything until the worker starts working with you.


Is there post placement support?

We provide post-placement support to you and the candidate to facilitate a smooth transition and long-term success.

Job seekers

Should I supply references for the interview?

References from work experience or a casual role that you have had will always help you. It is preferable that you provide a fixed line phone number rather than a mobile phone number. Written references must be on a letterhead with contact details for the interviewee to verify its validity.
Contract Labour

What are the benefits to contract labour?

– No employment risk to your business
– Flexibility
– We manage the recruitment and administration
– View to permanent option- similar to a trial for both parties
– Our specialty is employment solutions, it’s what we do best
– If we don’t find the right person for you, you won’t pay a thing.

Contract Labour

What does your screening process involve?

Candidates are screened on skill level, experience and ability to fit into your workplace culture. We also consider the candidate’s needs and suitability of the position on offer.
– Candidate applies
– Phone screened
– Interviewed
– Reference and background checks including visa
– Employment contract, TFN, WHS induction completed
– Start with you


What happens if I shut my business for the holidays?

Reasonable notice is required to be given to the apprentice who will apply to take annual leave during this time. As annual leave is already included in the Host Employer charge-out rate you will not receive an invoice over this time from 1300apprentice.


What happens if my host employer runs out of work?

As your legal employer, 1300apprentice will work with our other host employers to keep you employed and learning.


What happens if the apprentice is injured while working with me?

If your apprentice is injured, please contact your Field Officer as soon as possible. 1300apprentice will support the apprentice by attending doctor’s appointments and provide return to work plans where necessary.  At times, we may ask our host employers to assist in light duties to return the apprentice back to work as soon as they are able to.


What happens when I finish my apprenticeship or traineeship?

Upon successful completion, you will receive a Nationally Recognised Qualification. Ideally, we would love you to stay on with your host employer if given the opportunity or you may want to continue with further study.

What if I run out of work?

1300apprentice recognises that business from time to time run out of work. We require only two weeks’ notice to rotate the apprentice away from your business and into work with another company.

Contract Labour

What industries do you cover?

We cover most trades and we understand the different requirements of roles in your business.
– Horticulture
– Building & construction
– Air-conditioning
– Electrical
– Warehouse/logistics
– Engineering
– Administration

Job seekers

What is a Group Training Organisation (GTO)?

A group training organisation (GTO) is an organisation that employs apprentices and trainees, and then places them with a host employer who they work for whilst receiving on-the-job training for their apprenticeship or traineeship.

GTOs support the apprenticeship and traineeship system in Australia by providing: employment for apprentices and trainees opportunities for employers who can’t support an apprentice or trainee for the full term of an apprenticeship or traineeship, or think it is too administratively cumbersome, to still take on an apprentice or trainee employment opportunities for apprenticeships and traineeships that otherwise might not have existed.


What locations do you operate in?

Check out our About Us page for more information about the locations we can assist you in.

ApprenticeshipsTraineeshipsJob seekers

What should I wear to the interview?

Click here for tips on how to dress for an interview.

Job seekers

What will the interviewer ask me?

Be prepared by researching what tasks your role will include, have some knowledge of the company you have applied to work with. Have some examples where you have undertaken projects at school or home that may be relevant to the job. Knowing these before you go to the interview will demonstrate that you are enthusiastic and know what to expect in the role.

Job seekers

What you need to know about a GTO

SKILLS NSW gives you the low down for apprentice and trainee options. What you need to know, and How does it work. Check them out: Skills NSW – apprentices & trainees

Contract Labour

Where can 1300apprentice support my contract labour needs?

1300apprentice are conveniently based in Burwood, we are able to support your contract labour needs in Sydney metro.


Who looks after TAFE/RTO enrolments?

1300apprentice does! We also regularly update the Host Employer with the apprentice’s progress at TAFE/RTO and provide you with a copy of their results as they become available.

Job seekers

Wondering what skills you have and which career could be yours?

Try the Year13 career quiz, Youra. It takes only a few minutes and is really insightful into your personal career options.

Have a question not answered? Contact us via this form or call us on 1300 277 736.