For over 30 years, 1300apprentice has assisted over 2000 apprentices and trainees complete their qualification, adding skilled staff to business like yours. 1300apprentice understands that each business has different needs and requirements. To assist your business, we recruit people specifically to your requirements.
As a host, your responsibilities are:
- Provide a safe work environment.
- Full supervision of the apprentice or trainee while they are working with you.
- Ensuring that training is appropriate and progressive.
- Provide 38 hours per week of working/training both on and off-the-job.
- Allowing our field officers access during working hours for monitors every three months.
- Send a fully completed and authorised timesheet on a weekly basis.
- Payment of a weekly invoice (for hours worked and RTO attendance) within trading terms.
- Advise 1300apprentice immediately of any workplace accident involving our worker.
- Trainees undertaking their coursework in the office require 3 hours per week for study modules without interruption.
Frequently Asked Questions
What if I run out of work?
1300apprentice recognises that business from time to time run out of work. We require only two weeks’ notice to rotate the apprentice away from your business and into work with another company.
Do I get to choose my apprentice?
All 1300apprentice candidates are fully screened and tested however as a host employer you get to make the final decision on who works in your business.
Why use 1300apprentice if I can do it all myself?
Our service enables you to focus on your business and not your staffing needs. Specialising in apprentice and trainee recruitment and employment for over 30 years we have a wealth of experience in managing the apprenticeship and traineeship process for your business.
What happens if the apprentice is injured while working with me?
If your apprentice is injured, please contact your Field Officer as soon as possible. 1300apprentice will support the apprentice by attending doctor’s appointments and provide return to work plans where necessary. At times, we may ask our host employers to assist in light duties to return the apprentice back to work as soon as they are able to.
What happens if I shut my business for the holidays?
Reasonable notice is required to be given to the apprentice who will apply to take annual leave during this time. As annual leave is already included in the Host Employer charge-out rate you will not receive an invoice over this time from 1300apprentice.
Who looks after TAFE/RTO enrolments?
1300apprentice does! We also regularly update the Host Employer with the apprentice’s progress at TAFE/RTO and provide you with a copy of their results as they become available.
How much does the service cost?
The cost of the 1300apprentice service is included in the hourly host charge out rate and these rates are dependent on the relevant industrial award. The hourly host charge out rate is inclusive of the apprentice’s/trainee’s wage, superannuation, all entitlements such as annual leave and loading, sick leave and public holidays, TAFE/RTO enrolment fee, PPE, Workers Compensation provision and our performance monitoring.
We understand that there can be some challenges of undertaking an apprenticeship as an adult so would like to give you as much information as possible to help you make the right decision.
“I am really enjoying my time working at ANZ Bank. I love the fact that I am able to work in such a professional environment with great staff who are able to teach and guide me professionally and personally.
Getting the hands on experience is so great and I have way more confidence now than when I first started my ASBA position with ANZ. I am getting more comfortable when dealing with customers face to face and I am able to help them with most inquiries they have. I am so happy I am doing it and really appreciate the support I am also receiving from 1300apprentice. I can call 1300apprentice with any issues or concerns and they are always happy to help and support me.”
“1300apprentice is a great company that definitely stands out from its competitors. When you come into the office, whether you’re an apprentice, trainee or working directly for the business, you will always be treated with respect and feel welcomed by all staff. This company stands out for its high level of respect, professionalism, the company’s mission and its values.”
“Best experience working with 1300apprentice they are a very helpful team and always happy to help. Made me feel like a important person!” – Trainee
“1300apprentice have been truly amazing with everything through my apprenticeship. Both Karen and Megan were amazing at helping me throughout my journey. I have now started my own business in my trade and couldn’t be here without them. Cannot reccomend and thank them enough.”
“I would highly recommend 1300apprentice to any one looking into taking on a traineeship. The whole process from start to finish was professional and all the staff are amazing. I have always been a shy person and struggled to be confident within the workplace. Since completing a Business Traineeship through 1300apprentice I now feel like I can take on any challenge given to me and have walked away with a full time job with my host employer. I would like to specially thank my field officer Lorraine for guiding me through my course and helping me with any issues or questions I had from start to finish.” Trainee
“Finishing my engineering drafting traineeship with 1300apprentice today I could not be more thankful of the work Karen Bates and earlier Meagan Thorpe put in to help navigate through the years, the support was second to none and I could not have done it without them. Having been with another apprenticeship provider previous, I can quite easily recommend 1300apprentice – if you can get Karen supporting you, you’ll be in very good hands.” Apprentice
“HRC Alliance Pty Ltd continually placed an emphasis on building loyalty which starts with an emphasis on training, ultimately ensuring our success and developing a culture which emanates from the development of apprentices. Our expansion would not have been possible without the support of 1300apprentice. Their professionalism, management and commitment have empowered HRC Alliance to develop and cultivate skills and individuals for over fifteen years. 1300apprentice has been an integral part of our expansion plans and I would recommend their services to any employer.”
“Scott Reed and I have been working together since 2011 assisting young people into their chosen career and will continue to do so when he moves on from Stairlock to Opening Roof Specialist at Minto in November.”
“I have been dealing with Nick Brill from 1300apprentice for the last 6 months. Nick has been very accommodating and helpful, and made the entire process run smoothly and stress free.
Nick was also able to place us with two new apprentices at very short notice, which we would not have been able to do without his help.” Director
“Thank you for organising the guest speaker for Casimir Catholic College. Chad did a great job and the students benefited from the presentation.”
“The whole team at 1300apprentice is outstanding. Every contact from a phone call in, to Recruitment, Safety and Field support is excellent. The organisation has a culture of being communicative, open and committed to great outcomes for the Apprentices, Trainees and the Host. The team uses quality training providers and match the course to the provider for the best result. Regular contact with us as the Host and with the employee has been consistant and effective. I highly recommend 1300apprentice.” Director
“I recently completed my Cert III in Business through ACCM whilst completing my traineeship (with 1300apprentice). I would highly recommend achieving your qualifications through ACCM as I had a great experience with my studies.”
“Since 2004 our recruitment and apprentice management fees have reduced by using 1300apprentice. 1300apprentice provides quality candidates and continuous management of our apprentices, assisting with workplace issues, TAFE performance, monitoring and providing counselling when required. Safety is very important to our organisation and we are regularly updated with changes to Work, Health and Safety and our apprentices have a high work ethic to safe work practices due to the regular safety alerts and monitoring from 1300apprentice. 1300apprentice are reliable, responsive and provide a quality of service to employers and apprentices.”
“I would like to thank 1300apprentice for assisting us with apprentices since 2016. They make the process of setting up apprentices with TAFE enrolments & informing us of our obligations as a hosting company easy, which is an invaluable help to us. Our nominated Field Officer sets a great example as a mentor, motivating & encouraging, diligently monitoring TAFE & TAFE results, regularly conducting performance reviews at our site & maintaining B2B relationships.”
“After being disappointed with other employment agencies and their lack of effort it was refreshing to find 1300apprentice. Their professionalism in finding qualified staff is first class. 1300apprentice build relationships with their clients and learn their industries to help find the right fit. No other agency even phones on a regular basis let alone visits to ensure things are going well. 1300apprentice is my first option every time.”
“1300apprentice treat apprentices and their clients as people, not merely a revenue stream. They are the best in their industry. The care, direction, and attention they provide ensure that their candidates fit your business needs. They are a solid and reliable partner in developing and training apprentices for their future trade, producing industry best staff. We highly recommend them.”
“1300apprentice has taken all of the stress out of finding staff for our business. I have always found 1300apprentice to be very responsive when we have requested casual staff on short notice and nothing is ever too difficult. The care and professionalism that they show towards the development of the people they place in the workforce, whilst still ensuring the satisfaction level of the client is commendable. We have always been very happy with the caliber of people that they have supplied and I would be happy to recommend their services.”
“1300apprentice takes the stress out of finding staff for our business. We have found some great trainees through 1300apprentice and we are really happy with the ongoing support they provide to both us and our trainees. They are very professional and really care about the development of the people they place in the workforce and the satisfaction level of the host employer. We are very happy with the service they provide.”
“We have used 1300apprentice for a year now and love the staff and convenience of placing staff at our business. We feel confident with the placement of staff in apprenticeships and traineeships in our business. They not only support us all but also are a great support to the staff they place.”