Business (customer engagement), Certificate III, Kingsgrove, NSW

1300apprentice has an opportunity for a Business Trainee, with a Customer Engagement focus to join our partner’s team. Born from humble beginnings back in 2009 to satisfy the ever-growing need for lighting in Australia and New Zealand. They have grown to become Australia and New Zealand’s premier online supplier of lighting, ceiling fans and other electrical products in the Australian and New Zealand markets.

Never content with settling, they constantly evolve and challenge the status quo with a passion for delivering high-quality products to the market. This role is available immediately and will see you complete a Certificate III in Business, allowing you to gain experience and develop new skills and capabilities.

Based in Kingsgrove

The benefits

  • Complete a nationally recognised qualification in Certificate III in Business (customer engagement focus)
  • Join a fun, vibrant team
  • Have real input to continuous business improvement over time
  • Have a dedicated 1300apprentice mentor to support and guide you during your traineeship.
  • Work in a supportive workplace environment that can offer long-term opportunities upon completion of your traineeship.

About the role

  • Performing a range of administrative tasks accurately and promptly.
  • Answering customer phone enquiries, taking messages, following up on action items
  • Performing computer-based tasks, including preparing and sending standard written communications, maintaining databases and registers
  • Communicating and liaising effectively with managers and staff to assist in the professional operation of the business
  • Liaising with suppliers
  • Simultaneously completing a Certificate III in Business
  • Providing customer service to your team members and management

About you

  • You must not have completed a Cert III or higher in Business.
  • Fun, energetic, vibrant personality
  • General knowledge of Microsoft Office Suite
  • Enthusiastic and passionate about customer service
  • Excellent communication skills, both written and verbal
  • Professional personal presentation
  • Friendly with a positive can-do attitude
  • Strong work ethic and commitment to a 12-month traineeship

Apply now

If this role sounds like the opportunity you’ve been looking for, we want to hear from you. Submit your up-to-date resume and a brief cover letter explaining why the role appeals to you.

Please note applicants MUST have unrestricted work rights in Australia.

Due to the high volume of applications received by 1300apprentice, only shortlisted applicants will be contacted. However, we would like to take this opportunity to thank you for taking the time to submit your application and considering 1300apprentice as a potential employer. We encourage you to apply for positions we may have available in the future.

About us:

Working with large and small employers, 1300apprentice connects apprentices and trainees to the right employer. A for-purpose organisation with over 30 years of experience in Vocational Education & Training, our professional, approachable team are here to help you. With an experienced mentor to support and guide you, we aim to see you succeed and confidently grow as a person and professional.

1300apprentice values and recognises diversity in the workplace. We are an equal-opportunity employer and actively support applicants from a diverse range of backgrounds to apply. We offer safe and inclusive working environments where you can learn, grow and achieve your career objectives.

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