Certificate III Customer Engagement
![cert3-customer-engagement customer engagement](https://1300apprentice.com.au/wp-content/uploads/2022/11/cert3-customer-engagement.jpg)
Duration - 2 year
Study - Study - TAFE/RTO
Study mode - work-based, online, classroom-based
Study mode - work-based, online, classroom-based
Tasks
- Receiving letters and telephone calls
- Learning about products and the benefits of these
- Liaising with customers and clients
- Prioritising workloads and response times to enquiries
- Helping others with product knowledge
Future prospects
- Customer service manager
- Information services officer
Also known as
- Client contact officer
- Customer representative
If you like
- Office based
- Building good relationships
- Providing a service to customers
- Working to deadlines
- Working as part of a team
- Problem solving and solutions based tasks
You may also like
We look after
- Wages
- Allowances
- Annual leave & annual leave loading
- TAFE/RTO fees
- Mentoring & support
- WHS/PPE
Fact
The average weekly pay for this industry can be $1756 gross, employment outlook is expected to grow moderately at 3.4% to 2026. (LabourMarketInsights.gov.au)
Our Recent Jobs
20/05/2024 Traineeship
![WP NEWS_FieldOfficerCanberra](https://1300apprentice.com.au/wp-content/uploads/2022/05/WP-NEWS_FieldOfficerCanberra.jpg)
Business (customer engagement), Certificate III, Kingsgrove, NSW
Are you looking to launch your business career in Customer Engagement with Australia and NZ leading lighting retailer? Then this Certificate III in Business Traineeship could be the role for you.
21/03/2024 Traineeship
Business traineeship (Indigenous Identified) Certificate III-IV, Castle Hill, NSW
Are you of indigenous background and looking for an entry level trainee role to start your career? This well established and innovative company might just be your ticket!
30/04/2024 Traineeship
Business traineeship (Indigenous Identified) Certificate III, Belconnen, ACT
Looking for your entry into a banking role? Why not try a traineeship with one of Australia's leading banks!