Certificate IV Information technology
Duration - 2 year
Study - TAFE/RTO
Study mode - work-based, online, classroom-based
Study mode - work-based, online, classroom-based
Tasks
- Basic networking
- ICT support
- Database development
- Programming and web development support
- Installing and dowloading software
- Responding to inquiries about software and hardware problems
- Repairing and replacing equipment such as terminals, printers and modems
Future prospects
- Diploma of Information technology
- Advanced Diploma of Information technology project management
Also known as
- ICT support
- Web administrator
- Help desk officer
If you like
- Computers and electronics
- Office based
- Customer service and support
- Active listening
You may also like
We look after
- Wages
- Allowances
- Annual leave & annual leave Loading
- TAFE/RTO fees
- Mentoring & support
- WHS/PPE
Fact
IT support roles have a lower unemployment rate, meaning that people who work in this job are less likely to be unemployed. (MarketInsights.gov.au)
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