Certificate IV Information technology
Tasks
- Basic networking
- ICT support
- Database development
- Programming and web development support
- Installing and dowloading software
- Responding to inquiries about software and hardware problems
- Repairing and replacing equipment such as terminals, printers and modems
Future prospects
- Diploma of Information technology
- Advanced Diploma of Information technology project management
Also known as
- ICT support
- Web administrator
- Help desk officer
If you like
- Computers and electronics
- Office based
- Customer service and support
- Active listening
You may also like
We look after
- Wages
- Allowances
- Annual leave & annual leave Loading
- TAFE/RTO fees
- Mentoring & support
- WHS/PPE
Fact
IT support roles have a lower unemployment rate, meaning that people who train in this role are more likely to be employed. (LabourMarketInsights.gov.au)